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Stay safe by being prepared for emergencies like storms, floods and earthquakes
Dominion urges our customers to be prepped and ready in the event of a natural disaster. Whether you’re facing a storm, flood, earthquake or other event, we’ll show you how to keep your home and family safe during severe weather.
If you are currently experiencing an outage, please check or report it through our outage map.
If you believe your home or business may become flooded to the point where the water could extinguish appliance pilot lights, you can turn off the appliance at the supply valve – typically located within six feet of the appliance. Valves typically turn in one direction and require only one-quarter of a turn to close.
Prior to a storm, familiarize yourself with the location of these supply valves. If any of your appliances or appliance valves have been submerged in water, do not try to relight your pilot. Instead, contact a qualified contractor to inspect before using.
If at you’re home after an earthquake and smell a natural gas leak, leave immediately and leave the door open. If in a public building, leave through the nearest exit. Do not use any electric switch, telephone or cell phone, garage door opener or flashlight as they can cause sparks and ignite gas.
Do not start or stop nearby vehicles, machinery, or things that may spark. Do not smoke, use a lighter or strike a match. From a safe place, call 911 and Dominion Energy.
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