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The redesigned DominionEnergy.com is here!:
A fresh look, easier navigation, and enhanced search features make it easier than ever to find the information you need.
Download the Dominion Energy App Today!
Fast, easy, and secure access to your account whenever, wherever.
Viewing and paying your bill, checking energy usage and reporting outages is now easier than ever.
Sign up for push notifications to receive convenient bill reminders and other personalized energy updates. Forget having to remember your password by using your phone’s fingerprint or face ID to log in.
Mobile App Features
Access your account and stay logged in with fingerprint or facial recognition on your smartphone.
Sign up for push notifications, that send reminders when a bill is due or a confirmation when paid.
Check your most recent energy usage and compare to past periods for greater control over your energy bill.
View and pay your bill with a variety of billing and payment options: budget billing, paperless billing, or AutoPay in just minutes.
Managing Your Account
Access Your Account Quickly
All your important account details are now at your fingertips. Easily login to your account with your fingerprint or facial recognition. Whether you are looking to start service at a new home or enroll in a different billing program, all can be done quickly from the app.
View and pay your bill in one place
Easily and securely view your current bill or make a payment. Interested in a different billing option? Cut down on clutter by signing up for paperless billing or enroll in our budget billing plan. You can even setup AutoPay in seconds
Report and Monitor Power Outages
If you experience a power outage, reporting and monitoring the status is easier than ever. You can also view the Dominion Energy outage map to stay connected to progress in your area.
Frequently Asked Questions
General
All Dominion Energy residential electric and gas customers.
The app is available for iOS and Android devices in their app stores.
To use the mobile app, you will need a Dominion Energy online profile.
You can use your existing online profile to manage your accounts within the app. If you do not have an existing online profile the app will guide you through steps to create one. Once you have a profile, you can continue to use the app through a quick and easy login.
South Carolina customers can create an account within the app.
You can use your existing online profile to manage your accounts within the app. If you do not have an existing online profile the app will guide you through steps to create one. Once you have a profile, you can continue to use the app through a quick and easy login.
South Carolina customers can create an account within the app.
Yes, if you have location services turned on. If not, you will be able to manually select your state of service.
You may receive billing and outage notifications. Additional notifications are available in certain areas.
Visit the home screen, click change state.
Yes, they will need to be added to the account or have appropriate security permission to login.
For added security, you will be logged out after 30 minutes.
Outages (VA/NC)
No. You should call 1-866-DOM-HELP (1-866-366-4357) to report other power issues and for all wire down reports.
No. Downed wires are dangerous and require special attention. For your safety, stay at least 30 feet away and call 1-866-DOM-HELP (1-866-366-4357) to speak directly with a specialist.
Your request must be reviewed before the work request can be cancelled.
Registered users can check the status for all accounts tied to their profile. Or, if you are not logged in and searching by account number or phone number, you will need to check each one separately.