Deposit Options

Security deposits are required if you are a new customer or an existing customer that does not have a satisfactory payment history with the last 12 months.  There are deposit options that include the irrevocable Letter of Credit and the Surety Bond for our business customers with a deposit of $500 or more.

Summary Billing

• Available to most non-residential customers. (VEPGA customers will need to call 866-366-4357 for more information before requesting summary billing.)
• Participants must have 25+ Dominion Energy electric accounts. All accounts must be in the same name and mailed to the same address.
• Customers on summary billing will receive a monthly bill that includes a cover bill statement reflecting the sum of all accounts along with detailed account billings.
• Request summary billing by downloading the agreement, completing and signing it, and email it to Group_Billing@DominionEnergy.com.

This form can also be mailed to:

Customer Billing Services – 10th Floor
Dominion Energy Virginia
P.O. Box 26666
Richmond, VA 23261-6666

Electronic Data Interchange (EDI)

• EDI is the direct computer-to-computer exchange of business transactions between “trading partners,” i.e., customers, vendors, banks, etc.
• The data exchanged is machine readable and formatted according to transaction standards developed by the American National Standards Institute (ANSI X. 12).
• Automated Clearing House (ACH) is the preferred method of payment for EDI.
• To get EDI billing with Dominion Energy, please email us at EDIBilling@domenergy.com.

Automated Clearing House (ACH) for Businesses

• Make a payment via electronic transfer from one bank account to another.
• There's no service charge for ACH payments.
• Preview the formatting information to see if your financial institution can comply with our bank's requirements..
• When you are ready, please email us at ACH@domenergy.com to begin our onboarding process for ACH payments and to get the complete bank account and transit/ABA number

Invoice Payments

Note: These payment options are not for electric bills.

• There’s a convenience fee of $14.95 to pay invoices online or by phone. There’s no charge to pay by mail.

• Payments made before 5 p.m. EST M-F will post to your account the same day. Payments made after 5 p.m. EST or on weekends or holidays will post the next business day.

Types of Payments Accepted

• You can make invoice payments using credit card or P-card, debit card, or check.
  • Credit cards accepted include Visa, MasterCard, American Express, Discover
  • Debit cards accepted include Visa, MasterCard, Star, Pulse, Accel, NYCE

• You can make payments by check. When doing so, please include your account number on your check.

• Make your payment online, by phone, or by mail.
  
  • Online
  • Call 833-268-4343 to pay by phone.
  • Send mail payments to:
  
  

  Regular mail:
  Dominion Energy Virginia
  P.O. Box 26543
  Richmond, VA 23290-0001
  
  Overnight/Courier:
  Dominion Energy Virginia
  Attn: MRP
  600 E. Canal Street
  Richmond, VA 23219