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In order to serve you better, please select your Dominion Energy location services.

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Dominion Energy's Home Energy Reports offer in-depth insights into your home's energy use, providing you with ways to save energy and money. As a chosen customer, you'll receive custom email and print reports along with access to online tools and an energy adviser for assistance.

These reports will help you understand your energy use better.

  • Track your energy use over time.
  • Understand how your home's energy use compares to similar homes in your area.
  • Manage your home's energy use with free and low-cost tips.
  • Learn how to make updates if there are opportunities for saving energy.

Save even more with our help.

Learning about your home's energy use is the first step to saving. Your Home Energy Report includes modules and graphs that provide detailed information about how your home uses energy, so you can find smart ways to make it more efficient.

Plus, our energy advisers are ready to help you develop a plan to save using the tips you receive in the report and can suggest ways to save that work for you and your home. We're committed to helping you become more energy efficient!

Frequently Asked Questions

Home Energy Reports offer in-depth insights into your home’s energy use, providing you with ways to save energy and money. Customers who are selected for participation will receive custom email and print reports along with access to online tools and knowledgeable energy advisers for assistance.

You will receive your Home Energy Report every month via email and every other month by mail.

Your energy use is compared to the usage patterns of a group of about 50 customers whose homes are in close proximity to yours, and similar in size and characteristics. Characteristics that typically lead to similar energy needs include home size, type of ownership, and heating source. We only include homes that appear to be occupied at the time of the comparison. These comparisons are completely anonymous, and no customer’s personal information or individual energy use is released.

Our comparisons include 100 similar, nearby, occupied homes, and our research indicates that this 100 home average is a good indication of typical usage. To ensure we are comparing your home as precisely as possible, call us at 855-861-0157 to share more information about your home.

There are certain steps any household can take to reduce energy use, including using a smart thermostat to manage heating and cooling, turning off lights when not in use, and running full loads in their dishwasher, washer and dryer. Dominion’s Home Energy Reports provide you with detailed information and easy steps to help you be as efficient as possible with home energy use.

The square footage of your home that we use in the Home Energy Report is based on data that we collect from public government sources about your home. If the square footage on your report is not correct, you can change it by calling us at 855-861-0157 to share more information about your home.

Yes. You have the option to opt out of the program by contacting DominionEnergyHER@icf.com, calling 855-861-0157, or clicking the “unsubscribe” button at the bottom of each program email. Your opt-out may take up to 10 days to process.

You can contact an energy adviser at any time via email at DominionEnergyHER@icf.com or by phone at 855-861-0157. The adviser can walk you through your report or answer specific questions about energy savings opportunities for you.

You can switch from a print report to a digital report by emailing DominionEnergyHER@icf.com or calling 855-861-0157 during business hours. Hours of operation are Monday through Friday, 8:00 a.m. to 6:00 p.m. EST.

Visit our Save Energy & Money page to find more ways to save with Dominion rewards, rebates and conservation programs.

Yes. You can call 866-366-4357, or log in to your account on the Dominion Energy website. Once logged in, click on your name, select profile, then edit “primary email address” to make updates.

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