In order to serve you better, please select your Dominion Energy location services.
In order to serve you better, please select your Dominion Energy location services.
EnergyShare® provides a helping hand for those who need it most
EnergyShare is our year-round assistance program that has been helping qualified customers with energy bill payment assistance since 1982.
In recent years, we’ve increased funding and have expanded the program to include free home energy assessments and energy efficiency upgrades for customers approved for bill assistance. Upgrades funded by EnergyShare provide sustainable energy bill savings through energy conservation. For more information, check out the EnergyShare brochure (also view the Spanish, Chinese, Korean, or Vietnamese versions).
If you’re a Virginia customer, call 2-1-1 or visit 211virginia.org for a referral to your local EnergyShare agency. Or, find your local EnergyShare agency.
EnergyShare provides assistance to customers in two different ways:
1. Bill Payment Assistance
EnergyShare is a crisis program of last resort that helps pay energy bills for any type of heating and cooling source (wood, oil, natural gas, propane, kerosene, electric) for those who qualify. EnergyShare is not income based so any customer in crisis is eligible to apply.
Customer applications are reviewed on a case-by-case basis to determine eligibility. If approved, the benefit is paid directly to the customer’s energy provider.
Individuals 60 and older may be eligible for additional assistance. Military veterans and those individuals living with disabilities may qualify for an additional $500 benefit if participating in the voucher programs of the Department of Veteran Services or the Centers for Independent Living.
| Heating | Cooling | |
| Dates | Oct. 1 - May 31 | June 1 - Sept. 30 |
| Benefit Amount | $600 | $300 |
2. Weatherization
Customers who receive EnergyShare bill payment assistance are eligible to receive a free home energy assessment and the installation of free energy efficiency upgrades to help save on their energy costs.
The safety and well-being of our customers and weatherization partners is paramount. Enhanced safety measures have been put in place and projects are being scheduled at the discretion of the weatherization partners and our customers.
Upgrades may include*:
*Installed measures are based on observations made during the home energy audit
Senior Cool Care is a public-private partnership sponsored by Dominion Energy and administered by the Virginia Department for Aging and Rehabilitative Services that helps low-income older citizens in Virginia keep cool during summer months.
The program provides one free single-room air conditioner to elderly Virginians who live within Dominion Energy’s service area and who meet eligibility requirements. Local Area Agencies on Aging administer Senior Cool Care by screening applicants and distributing air conditioners. A list of participating agencies is available by contacting the Virginia Department for the Aging at 1-800-552-3402.
Dominion Energy expanded the EnergyShare Small Business Relief program by infusing an additional $1 million to help small businesses continuing to be impacted by the pandemic.
EnergyShare Database: EnergyShare agencies can authorize payments and generate reports online.
Agency Web Access (AWA): EnergyShare intake agencies can access Dominion Energy customer account information online to find an applicant's account status, bill and payment history, and make pledges.
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