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In order to serve you better, please select your Dominion Energy location services.
Be aware to keep yourself protected
Learn how to protect yourself from scammers who might pose as representatives of Dominion Energy to trick you into giving them money or personal information. Knowing what signs to look for and what action to take is the best way to protect yourself.
This article is about:
How to tell if you're being scammed
How to check if you have a payment due
How to alert Dominion Energy about a scam
How to identify a Dominion Energy representative
Your phone rings. The caller ID says “Dominion Energy” and the caller says that because your account is behind, your power will be disconnected within the hour unless payment is provided immediately, over the phone, using a prepaid debit card. Sound familiar? Don't be worried, it’s a scam.
Scams in your community and across the country are on the rise. Unfortunately, many people have fallen victim to this type of scam, but by learning about scammers and their methods you can ensure that you won’t be their next victim.
Look for the following signs that you may be the target of a scam:
Protect yourself and your friends and family:
Remember that Dominion Energy will never call, text or email you to request personal information such as your Social Security number, credit card number or bank account number. Scammers may be trying to take your identity, your money or both.
Scammers may also approach you at your home, asking for immediate payment, personal information, or requesting to enter your house.
If you are uncertain whether someone claiming to be a Dominion Energy employee actually works for the company, first request to see the employee's photo identification card (carried by all employees) for verification. Also look for vehicles clearly displaying our Dominion Energy logo.
Even then, never allow anyone in your house or apartment who claims to be a Dominion Energy representative unless you have scheduled an appointment or reported a problem.
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